At ZERA, education begins with the wellbeing of every child.

Emotional and psychological support for students, whenever they need it.

• Referral — students, teachers or parents may request counselling.
• Assessment — the counsellor evaluates the student’s needs.
• Sessions — individual or group counselling, as needed.
• Parent involvement — updates shared when appropriate.
• Confidentiality — sessions stay private unless safety is a concern.

Guiding parents to support their child’s emotional wellbeing, connecting them to qualified professionals when needed.

• Request consultation — parents can seek professional advice.
• Expert panel — access to professionals for guidance.
• Recommendations — practical strategies for support at home.
• Follow-ups — progress monitoring and further support if needed.

Tailored learning strategies for students with special educational needs.

• Referral — teachers or parents may request learning support.
• Learning assessment — a personalised support plan is created.
• Implementation — targeted sessions begin for the student’s needs.
• Progress monitoring — development is reviewed regularly.
• Collaboration — ongoing communication with parents and teachers.

Tracking and supporting students’ emotional health throughout the year.

• Regular check-ins — teachers and counsellors observe and engage with students.
• Early intervention — support offered as soon as it’s needed.
• Parental updates — regular emotional progress reports.
• Crisis support — urgent intervention if required.